Privacy policy

At MyPetMade.com (“we,” “our,” “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

  • Personal Information: name, email address, shipping/billing address, payment information.

  • Order Details: product preferences, uploaded photos for custom orders.

  • Technical Data: IP address, browser type, cookies, and browsing behavior.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you about your purchase, updates, or customer service requests.

  • Personalize your shopping experience.

  • Improve our website, services, and marketing.

  • Comply with legal requirements.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only with:

  • Service Providers: payment processors, shipping carriers, or IT support.

  • Legal Authorities: if required by law or to protect our rights.

4. Data Protection & Security

  • All transactions are processed through secure payment gateways (e.g., PayPal, Stripe) and are not stored on our servers.

  • We implement reasonable security measures to protect your personal information.

  • However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

  • Our website uses cookies to enhance your browsing experience and analyze site traffic.

  • You can disable cookies through your browser settings, but some features may not work properly without them.

6. Your Rights

Depending on your location (e.g., GDPR in the EU, CCPA in California), you may have the right to:

  • Request access to your personal data.

  • Request corrections or deletions of your data.

  • Opt out of data processing or marketing communications.

If you wish to exercise your rights, please contact us at info@mypetmade.com.

7. Children’s Privacy

Our website is not intended for individuals under 13 years of age. We do not knowingly collect data from children.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

10. Contact Us

For questions about this Privacy Policy, please contact us:
📧 Email: info@mypetmade.com